Professionalism – What Is It Exactly?

Businesswoman in a white blazer shaking hands with a colleague across a desk in an office

Professionalism.  The Oxford English Dictionary says it means “The competence or skill expected of a professional: the key to quality and efficiency is professionalism,” but what exactly are the expectations of professionalism?

Some employers and recruiters make the mistake of assuming a candidate knows what it means to dress professionally for an interview. Sometimes, not dressing the part can cost you the job.

However, to be professional can take on many forms, not only how you present yourself (your attire, attitude) but also how you interact with others. Are you reliable, respectful and competent? Do you perform your tasks with genuine earnestness and honesty? Do you maintain professional etiquette and ethics in the workplace? Depending on your workplace, this can take on many different forms; however, there are and always will be a few common traits that we all must be aware of:

  1. Respect: Treat everyone with respect: all staff at all levels, vendors, clients and customers.
  2. Competence: Know your role, your skills and what is required of you. Rather than just ‘talk the talk’, make sure you ‘walk the walk’.
  3. Reliability: Be dependable. Turn up to meetings and appointments on time.
  4. Honesty: Be honest, admit your mistakes and just be truthful.
  5. Support others: Be sure to include your team in on any accolades. Never take all of the spotlight. Be a team member.
  6. Be positive: A positive approach allows you to tackle challenges with grace and will be noticed.
  7. Stay work-focused: Leave your personal life at home and do not use the company time for personal issues (unless there is an emergency of course).
  8. Project a positive business appearance: Dress professionally but also be confident in your company and yourself.
  9. Integrity: This is a highly regarded trait. Do what you say you will do and be consistent in your delivery.


It goes without saying that unprofessionalism includes gossiping, being negative, poor attendance or tardiness, unprofessional body language or presentation, and disrespect. 

The more you put these points into practice, the more chances you will have to create a positive reputation and image for yourself. This can ultimately translate into a better job, promotions, and more chances at exciting projects or opportunities.

But most importantly, you will benefit from feelings of increased self-worth and dignity.

Eva Grabner
Managing Director
Elite Executive Pty Ltd
www.eliteexecutive.com.au
Cairns | Brisbane | Darwin | Townsville

Eva has amassed over 17 years of experience in the executive and professional recruitment industry and is the sole proprietor of Elite Executive, a thriving executive recruitment firm based in Queensland. As a highly professional and driven Managing Director and Principal Recruiter, she brings a wealth of recruitment expertise across a diverse range of industries. Her background also includes executive leadership and senior management roles on a global scale, showcasing her robust operational acumen.

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